Facebook blames Wednesday's outage on 'server configuration change'
All the social network said Thursday was that the outages, which affected users and advertisers worldwide, resulted from a “server configuration change.” It offered no further details.
The outage is yet another publicity problem for a company already dealing with privacy issues and regulatory probes . “In these situations a lack of transparency is not a good look,” Ives said. “The longer something like this lasts, the more questions there are.” “I hope our customers aren't upset that we couldn't communicate with them. We're not used to it being down,” said Jackie Karsten, the marketing co-ordinator for the store. She said two people called the store to ask if they were doing something wrong on their end. The Q&A has been rescheduled for Monday - which the store announced in a post to its Facebook page.
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