Evo Car Share reverses $800 charge and offers tips for 'ending' trips
He recently went to book a car rental and noticed his trip from the night before hadn’t been ended in the system, so he emailed the company and was told the issue had been fixed.Start your day with a roundup of B.C.-focused news and opinion delivered straight to your inbox at 7 a.m., Monday to Friday.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc.
On Saturday, “they moved to cancel the crazy charge, but they’re still charging me the penalties of $200 because of this charge, which doesn’t make sense.” Dave Wharf, Evo’s senior manager of business operations, said he would like to look into the specifics of Collins’ case, but he offered some general tips and context.
Then, Evo’s competition in the market, which was Car2go at the time, offered an auto-lock function, which allowed drivers to park, close the door and walk away. The car would lock itself and end the trip. Collins said Evo had a lot of members who were using both services and it meant they were seeing many of their vehicles being left unlocked.This advertisement has not loaded yet, but your article continues below.
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