Throughout the pandemic the CRA faced an increasing number of threats that ranged from bomb threats to threats of damage or suicide.
“However, every call involving a threat of violence or self-harm was addressed in a manner reflecting the gravity of the situation,” Branch said.
He said many of his regional delegates confided that their members were reporting a concerning uptick in threatening calls to the agency back in 2021-2022. All threats are taken seriously, the employer doesn't mess around with that, and the union is informed of them as wellBrière has been critical of the agency’s role in fractious collective bargaining negotiations that led his 37,000-member union to “overwhelmingly” vote for a strike mandate as of last week. His members could declare a strike as early as Friday if negotiations between the government and the Public Sector Alliance of Canada break down.
Branch, the CRA spokesperson, said that when a taxpayer is “contemplating or overtly threatening self-harm, the CRA may report it to the appropriate authorities for investigation and action, such as a wellness check.”
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