Eskom ‘saddened’ by death of man while waiting to update prepaid meter

The utility has managed to reduce the backlog of electricity prepaid meter upgrades by at least 400,000 in 24 hours.

Residents were left “traumatised” after the man simply collapsed after waiting in the long queue at an Eskom pop-up centre.

Eskom has expressed condolences on the death of a man who was waiting to update his prepaid meter ahead of this weekend’s deadline. “We just saw him fall down. We thought he fainted but unfortunately, he died on the spot. It happened around 4am. Just 20 minutes after he arrived, he collapsed,” an eyewitness told broadcaster Newzroom Afrika.“These pop-up offices were established to manage the recent high volumes of customers needing assistance with the Key Revision Number rollover project before the 24 November 2024 deadline.

He said the 4.9 million customers who had upgraded their meters were subsidising the remaining 2.1 million.

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