Her case was raised in the House of Commons and MPs heard the breast cancer survivor had been paying the energy bills of a family of four next door for much of the six years she had lived in the flat
An energy company has apologised after a retired midwife was left paying a neighbouring family's high bills over several years due to a crossed meter. Judith Stenner, 72, from Manchester, said she has endured a "bit of a marathon" to try to resolve the situation, which saw her energy bills increase from £60 a month to more than £400.
Labour's Afzal Khan, who represents Ms Stenner as the MP for Manchester Gorton, insisted no vulnerable person "should be going to bed cold at night" while Commons Leader Penny Mordaunt condemned the "appalling situation". ScottishPower apologised for the "issues and distress" experienced by Ms Stenner, adding it was "unacceptable and falls far below the level of service we aim to provide".
Ms Stenner said "my head was a shed" trying to deal with the issue, saying: "You're just not thinking logically. I'm used to fighting battles in the NHS, I'm used to defending women, I'm used to all sorts of issues, but personally I didn't realise it at the time but, as they say up here, that did my head in."
Semra Kurutac said it had been "a little bit of a whirlwind" since her mother's case was raised in Parliament, as she thanked Mr Khan and his team for their "wonderful" help and Ms Mordaunt for her response.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Lanarkshire MP clashes with Scottish Secretary in Commons debate on drugs policyMotherwell and Wishaw MP Marion Fellows secured a pledge from the Tory minister that will allow a potentially lifesaving drugs consumption room (DCR) pilot plan to go ahead.
Read more »
MP asks 'fly minister to swat problem' in RushdenPeter Bone raises the issue of a fly infestation in Rushden in the Commons.
Read more »
IMSA Indianapolis: Tandy pounces on Nasr error to lead Porsche 1-2Nick Tandy led home Felipe Nasr to score a 1-2 for Porsche Penske Motorsport in the long-awaited return of the IMSA SportsCar Championship at the Indianapolis Motor Speedway\u2019s Road Course.
Read more »
Kane capitalises on ex-Arsenal star Xhaka's error to continue Bayern hot streakHarry Kane took just seven minutes to get on the score sheet for Bayern Munich in the 2-2 draw against Bayer Leverkusen at the Allianz Arena. In a pulsating match in Munich, Bayern could only muste…
Read more »
Spell of trouble as row erupts over road signs errorA village that campaigned to return a missing 't' to its name has a fresh headache after a series of misspelled signs were put up.
Read more »
Keir Starmer Hits Back At Penny Mordaunt After She Accused Him Of Having 'Zero Balls'The House of Commons leader had compared the Labour boss to Beach Ken from the Barbie movie.
Read more »