Washington, D.C. native Joseph Lamour is a lover of food: its past, its present and the science behind it. With food, you can bring opposites together to form a truly marvelous combination, and he strives to take that sentiment to heart in all that he does.
Hungry customers whose food delivery arrives late and cold may have no one to blame but themselves, according to a new warning by DoorDash. On Nov. 1, DoorDash announced it’s testing a new system to warn customers who don’t tip, urging folks to reconsider before they complete their order. As first reported by The Verge, DoorDash says it has already begun testing the new in-app warning in the hopes of providing the best possible experience for delivery drivers, customers and restaurants.
The screen is being randomly tested with customers in markets across the U.S. and Canada, and DoorDash says it’s planning to carefully analyze the results of this pilot program and open up the floor for customers to leave feedback before rolling it out further. “Everyday, Dashers go the extra mile to help connect consumers with the best of their local communities. That’s why we encourage customers to show their appreciation by tipping,” DoorDash spokesperson Jenn Rosenberg tells TODAY.com.
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