The Discovery Bank app is central to the bank’s operations. As one of the highest rated banking apps in South Africa, it has an average rating of 4.8 in app stores.
Research company, Ask Africa, announced the results of their all-new Ask Africa Banking Brand Index © in which Discovery Bank took the top spot for both brand connection and emotional satisfaction.
Relating to the findings of the Index, Discovery Bank’s own data supports this positive client experience and sentiment.banking model leverages the Vitality Money programme to positively change behaviours in banking. As a fully digital bank, the Discovery Bank app is central to the bank’s operations. As one of the highest-rated banking apps in South Africa, it has an average rating of 4.8 in app stores.
It is no different for Discovery Bank, the youngest business in our SA group. It’s gratifying to know that South Africans show conviction in our banking brand to deliver on its promise. Generally, client satisfaction scores have increased across the banking industry. Discovery Bank experienced the most significant increase and had the highest delight scores, according to the Ask Africa Banking Brand index.
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