Following Keyrus training in data literacy and Power BI, MUA is better equipped to drive data-informed strategies that cater to the unique needs of its clientele.
, which positions itself as a leader in South Africa’s high-net-worth non-life insurance market, recognised the necessity to harness its data effectively to maintain its high-end customer satisfaction. The underwriting managing agent took a confident step towards a fully data-driven organisation: it partnered withto run an extensive training programme with a key aim to enhance its team’s data literacy.
This training empowered MUA’s team to read, interpret and utilise data effectively for decision-making. By bridging the gap between data availability and actionable insights, team members were better equipped to align data analysis with business objectives. A rigorous feedback survey revealed that the participants of the training feel 48% more confident in their competence and understanding of data literacy principles.
The training encompassed foundational data concepts, interpretation techniques and practical applications relevant to MUA’s unique insurance landscape, and 97% of participants would recommend this training by Keyrus to a colleague or friend., a robust tool for business intelligence and data visualisation. The hands-on sessions equipped the MUA team with essential skills in data visualisation, report generation and dashboard creation.
Moreover, the integration of Power BI with Microsoft Excel facilitated a smooth transition, as MUA’s teams were already familiar with Excel, minimising disruptions during the onboarding process.Empowering teams to generate their own reports without heavy reliance on IT support has led to reduced operational costs. By minimising the need for external data teams, MUA can manage internal processes more efficiently, allowing for better resource allocation.
“Thanks to our collaboration with Keyrus, our company is not only improving its operational efficiency, but also enhancing its ability to serve high-net-worth clients with tailored insurance solutions,” concludes Singh.
Keyrus Power BI Underwriting Data Literacy Training Microsoft Power BI Vajra Singh Adam Walker
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