Did Loblaw mess up its response to price freeze and consumer complaints? Loblaw PriceFreeze Inflation
There are many creative PR concepts discussed in corporate boardrooms, but we don't always hear about them, as few actually make it to the level of execution.
At the time, I had a negative feeling about what was to come. Did the company consider how long this changing economy would affect Canadians and how they would manage the eventual end to the price freeze? . Empathy, accountability, and concern for the consumer would have been a much better tone for leading this dialogue.
This gave some consumers the impression that the price freeze was just a PR move and not an authentic gesture of support. A potential solution would be a slower return to market prices with empathy for the customer leading the tone of all online conversations.Loblaw was questioned by the media about their. Throughout dialogue with the media, and the public, there seemed to be a lack of transparency regarding their profits and where they were coming from.
The challenges Canadians are facing financially seemed to be lost in the conversation, while reasons as to why it is so tough being Loblaws dominated.
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