Desktop Support - Western Cape Cape Town - IT-Online

IT Industry News. Daily.

To ensure that calls logged are followed up / escalated, serviced, and resolved within the agreed SLA

To ensure that calls are logged retrospectively if no call was logged for work completed To ensure a minimum of 98% customer satisfaction feedback rating on a monthly basis with external contracted Customers and action to position SLA and satisfaction measurement for internal supportPerform various tests on all hardware platforms and networks and document all operating system softwareCoordinate with Internal IT staff and customer to resolve technical issues and escalate same if requiredIdentify...

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

ITOnlineSA /  🏆 16. in ZA

South Africa Latest News, South Africa Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

DevOps Engineer/Senior Developer - Western Cape Cape Town - IT-OnlineIT Industry News. Daily.
Read more »

Oracle DBA - Western Cape Cape Town CBD - IT-OnlineIT Industry News. Daily.
Read more »

JJPS Change Agent/LCM Project Manager - Western Cape Cape Town - IT-OnlineIT Industry News. Daily.
Read more »

Senior Solutions Architect - Western Cape Cape Town CBD - IT-OnlineIT Industry News. Daily.
Read more »

Data Engineer (CH952) - Western Cape Cape Town - IT-OnlineIT Industry News. Daily.
Read more »

Technical Project Manager - Western Cape Cape Town - IT-OnlineIT Industry News. Daily.
Read more »