Mike Smith said Delta may have canceled his wife's booking—and that of 100 passengers—because of an 'incorrect note' linked to a cancellation.
A Delta Air Lines passenger is seeking compensation after his wife—and potentially more than 100 other passengers—was unable to board a"near empty" flight after the airline allegedly"screwed up" and her booking was canceled due to a"system error."that his family of five were due to fly back home to Canada from their vacation in Orlando, Florida.
Smith and his sons traveled on their scheduled April 2 flight to Minneapolis and were surprised to find that"the flight was near empty." He said he believes Delta may have canceled Shannon's booking due to an"incorrect note" allegedly associated with this flight cancellation.that this case"may take some time to check fully into" and has not provided any updates since.Must U.S.
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