Now, Shake Shack founder and hospitality leader Danny Meyer has waded into the tipping debate with his own take: You shouldn’t feel obligated to tip on quick food transactions, like picking up takeout or ordering a cup of coffee.
at least 20 percent at full-service restaurants is widely accepted as the norm, doing so in fast-casual settings has remained a hotly contested gray area.
“If you’re just taking out food and it was just a transaction—I give you money and you give me a cup of coffee—I don’t think there’s any obligation to tip whatsoever,” Meyer said in a CNBC interview on July 6, when asked how much customers should expect to tip for fast-casual experiences versus full-service dining.former
CEO of Union Square Hospitality Group , is chairman of the board at Shake Shack, his national burger chain. Shake Shack and Daily Provisions—the New York-based cafe chain he also founded—are the sorts of businesses that traffic largely in quick transactions and takeout orders. This is far from Meyer’s first time weighing in on the tipping debate. In one way or another, he’s been at the center of it for years. In, Meyer made an at-the-time radical move of eliminating tipping entirely from his restaurants, casting it as an outdated practice dating back to slavery. He instead raised menu prices, saying he was factoring a fair living wage into a “Hospitality Included” policy.
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