Customs and Immigration Union is experiencing a major labour crunch contributing to customs bottlenecks an tarmac delays since April
The union representing customs officers says the Canada Border Services Agency is not moving fast enough to fill vacancies that have contributed to slowed airport traffic and ramped up passenger frustration over the past few months.
The union’s call for between 1,000 and 3,000 more hires comes as it wraps up its first round of bargaining with the federal government over a new collective agreement, with problems around clogged airports and border crossings poised to increase during peak travel season. Earlier this month, Ottawa suspended randomized COVID-19 testing at airports – a process that had bogged down the flow of passengers – and added more public-health staff to verify travellers have completed their ArriveCan app submissions upon landing.
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