Credible.com personal finance expert Dan Roccato discusses scams through the payment app Zelle and how to protect yourself against potential fraud.
He warned that scammers will text or call Zelle customers, impersonating the company through a variety of methods, including spoofing phone numbers, claiming that your account has been compromised, or payment did not go through. Once the scammers get the customers on the phone, they already have certain personal information and will ask to reverse a transaction."And that's where… [it] gets a little bit interesting," he said.
However, all is not lost. Roccato said one way to protect yourself is by never responding to a request for your bank information. "If you get one of these spoof calls, and it looks like it's legit coming from your bank, don't respond," he pointed out.
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