The telecom regulator is also asking Rogers to outline what measures it is putting in place to prevent future outages
Canada’s telecom regulator is ordering Rogers Communications Inc. to respond to detailed questions regarding the widespread service outage that left millions without cellphone, land line and internet service on Friday.
The Canadian Radio-television and Telecommunications Commission is giving the Toronto-based telecom until July 22 to provide a “detailed account” as to why and how the outage occurred. The service disruption impacted the Interac debit system and 911 services. The regulator is also asking the telecom and media giant to outline what measures it is putting in place to prevent future outages.
“Events of this magnitude, paralysing portions of our country’s economy and jeopardizing the safety of Canadians, are simply unacceptable,” Ian Scott, chairperson and CEO of the CRTC, said in a statementYour time is valuable. Have the Top Business Headlines newsletter conveniently delivered to your inbox in the morning or evening.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Rogers outage: CRTC to investigate ‘root cause’ of network failure, minister says - National | Globalnews.caCanada's telecom regulatory agency will review the Rogers Communications outage that left customers and businesses without cell phone or internet service for hours on Friday.
Read more »
Feds order emergency plan as Rogers juggles outage, Shaw deal - BNN BloombergThe head of Rogers says he’s still committed to completing the $20-billion takeover of Shaw Communications Inc. despite potential increased regulatory risk for the deal following a massive network outage.
Read more »
Industry minister to meet with Rogers CEO after 'unacceptable' network outage | CBC NewsIndustry Minister François-Philippe Champagne says he will meet with the leaders of Rogers and other telecom companies after an outage of the Rogers network left much of Canada without connectivity on Friday.
Read more »
Rogers warns of credit scams after Friday outageService outage was due to 'maintenance update,' said Rogers CEO
Read more »
Rogers customers growing increasingly frustrated on 3rd day without cell, internet service | CBC NewsSome Rogers customers say they're still struggling to make calls, send texts or get online — and they're unable to get answers from the company about when their phones and internet will work again.
Read more »