A report from the health safety watchdog found the phone service could be improved for the future.
Huge signs showing health advice adorned the large screens at Piccadilly Circus in London in April 2020
It answered more than two million calls in March 2020 alone, with both 111 and the coronavirus response service referring more than half a million patients for further clinical assessments, a spokesperson said.It looked at issues getting through to NHS 111, and the advice provided to four people with Covid-19 between March and June 2020.
Ali, 66, had diabetes and hypertension . He and his wife made three calls to NHS 111 over three days in April 2020. A doctor called back to discuss his symptoms and he was advised to stay at home. He collapsed and his wife called 999 but Ali was declared dead by paramedics when they arrived. Ali died from acute respiratory symptoms, which led to a cardiac arrest, because of Covid-19
At that time of these calls, anyone who dialled the NHS 111 phoneline was either managed through NHS 111 or - if they had Covid-like symptoms - through the Covid Response Service. She said: "Anyone may need to access NHS 111 or other telephone triage when there is an emerging healthcare crisis.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Apple Watch SE (2022) review: All Apple for part of the priceThe Apple Watch SE 2nd Gen is the full smartwatch experience, for less.
Read more »
'Blonde' Is a Wikipedia Rabbit Hole Into Marilyn MonroeThe perfect film to watch with a phone and the pause button
Read more »
UK TV channels banned from showing Queen's funeral coverage againSeveral UK broadcasters have been banned from showing moments from the Queen’s funeral ever again.
Read more »
CCTV shows moment thug smashes man's head before stealing his luxury Tag Heuer watchWatch the shocking moment man suffers broken eye socket during violent watch robbery in Fulham as police hunt for suspect.
Read more »
Police release CCTV in hunt for suspect after watch robbery in FulhamPolice have released CCTV footage and an image of a man they want to speak to following a watch robbery in Fulham.
Read more »