Average wait time for the county hotline is three minutes during the day, officials say, while there is no waiting at night.
, Carson gave the hotline another call.
She called back again and the people at the other end of the hotline were apologetic. But Schafer said she still didn’t get a call back. The hotline is manned 24 hours a day, according to Third District Supervisor Dawn Rowe, who represents most of the mountain communities affected by the storm.
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