Used car dealers have to stick to the provisions of the Consumer Protection Act when selling you a used or second-hand car.
The National Consumer Tribunal has fined two car dealers and ordered one of them to repay a consumer R1 million after hearing the cases brought by the National Consumer Commission. Second hand cars are often a problem for consumers and this goes to show that it is not a battle you have to wage by yourself.
When the dealer refused to repair the car, the consumer exercised his right to cancel the transaction and sought a refund as provided in the CPA. The supplier refused to refund the consumer, a violation of section 56 and of the CPA.According to section 55 of the CPA, the used car you buy must be safe and of good quality, but this section is not applicable if you bought the car at an auction. You have the right to buy a car that is reasonably suitable for the purpose it is intended for.
Section 56 is also very important when you buy a used car and guarantees that the car adheres to the standards set in section 55. If this is not the case, you can return the car within six months after buying it and the dealer has to repair it, exchange it or give your money back. Sandton Repo Cars was also ordered to refund a consumer the full purchase price of R459 900 for a 2018 Volkswagen TSI Golf-R motor vehicle. Sandton Repo Cars claimed the vehicle was accident-free when selling it to the consumers, but shortly after collecting the vehicle, the consumer noticed defects in it.
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