Consumer Reports asked travelers ahead of the busy summer season, the latest survey reveals the airlines that rank highest for customer satisfaction.
Airline travel is back to pre-pandemic levels, with predictions of summer travel breaking all-time records. With so many things out of our control, from weather to staffing issues to lost baggage, does choosing an airline really make a difference?Consumer Reports
Hawaiian Airlines was the airline with the top overall satisfaction score for economy travel. The big three — American, Delta, and United — were in the middle, and Frontier Airlines was at the bottom of the list. In coach, 26% reported either being uncomfortable, booked in the wrong seat, or not able to sit with family.
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