Colorado lawmakers consider bill to add guardrails around ticket sales

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Colorado lawmakers consider bill to add guardrails around ticket sales
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The Taylor Swift 'Eras Tour' debacle was so bad, fans are suing Ticketmaster while Congress holds its own hearings on the issues. Meanwhile, Colorado lawmakers are considering a bill of their own. via Meghan_Lopez

When Joe Akmakjian logged onto Ticketmaster to try to get his hands on some floor-level Taylor Swift tickets, he knew it was going to be difficult.

“That first day of the presale, I waited almost nine hours,” Akmakjian said. “Once I got through the waiting room to the queue, something crashed, and it basically kicked me back out and then said you're going to have to wait again.” “Something has to be done in terms of how the market is able to be manipulated by these ticket sellers. You know, it's not fair that bots are able to access these tickets, and then immediately put them on a secondary market, and in that secondary market charge, tons more for that same ticket,” Akmakjian said.

The deceptive trade practices covered under the bill would target those who advertise ticket resales but who don’t have the tickets in their possession, those who use bots to purchase the tickets, websites that are designed to mimic a seller’s website and those who sell tickets without permission of the rights holder.

“It's kind of the Wild West with the way it is now. So, I’m just trying to put some commonsense protections and goals in there that can protect people that want to go to a concert that get misled,” Rodriguez said. Andrews testified in favor of the bill Thursday, saying the current system is unfair to consumers and can make the venue look bad.

John Breyault is the vice president of public policy, telecommunications and fraud at the National Consumers League and says this bill will give Ticketmaster dominance over the secondary ticket market. Breyault has concerns about scalping or selling counterfeit ticket, and says there are things the state can do to address that. He just doesn’t think this is the way.

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