City Power is facing a critical situation with over 2,900 service calls in a single day due to widespread power outages affecting Johannesburg. The utility is working to restore power to numerous areas, including Constantia Kloof, Midrand, and Alexandra, while also addressing planned maintenance schedules.
City Power is grappling with an unprecedented crisis, recording over 2,900 service calls in a single 24-hour period. Widespread power outages have left numerous areas across Johannesburg in darkness. On Friday morning, the utility's Roodepoort Service Delivery Centre alone was managing 1,077 calls, with 532 of them logged within the past 24 hours.
The Roodepoort outage was primarily attributed to the Kloofendal Switching Station, plunging Constantia Kloof, Kloofendaal, and Constantia Kloof Extension 8 into darkness. Meanwhile, in Midrand, the Grand Central Substation experienced a major failure. 'Transformer No. 3 tripped causing an unplanned power outage to customers in Randjespark, Halfway House, Boulders, and possibly surrounding areas,' City Power stated. City Power reported issues with the 'Durban Street West Distributor, impacting city, suburban, Marshalltown, Maboneng, Jewel City, Jeppe, Kwa Mai Mai, Village Main, and the surrounding areas.' Additionally, the Rosebank Substation's Saxonwold distributor failure significantly impacted residents. 'We have since managed to restore 86% power supply. Our team will commence with repairs this morning on the two load centres that are affecting the remaining customers,' City Power announced.The Alexandra Service Delivery Centre reported 303 open calls, with 207 of those calls logged within the past 24 hours. 'A faulty pole-mounted transformer is affecting residents from 17th Avenue to 18th Avenue,' City Power stated. The Orlando Switching Station outage is 'due to a faulty transformer affecting customers in Riverlea, Bosmont, parts of Newclare, Industria and possible surrounds.' City Power confirmed work at Penny Street Substation which supplies power to the Witpoortjie, Groblerspark and Lindhaven areas. Planned maintenance in the aforementioned areas is scheduled for Wednesday, 22 January 2025 from 8am until 4pm. Meanwhile, at Florin Road Switching Station, power will be interrupted for maintenance on Tuesday, 21 January 2025 from 8am until 4pm. Florin Road Switching Station keeps the lights on at Florin, Little Falls, Strubensvalley and parts of Honeydew. Additional maintenance is scheduled for Jan Smuts Switching Station which covers Florida Park, Florida and a portion of Florida CBD. City Power also announced planned maintenance for Bordeaux and Blairgowrie residents. 'Customers are hereby notified of a planned power interruption at Bordeaux Substation which has been scheduled for Tuesday, 28 January 2025.' It also reiterated that load reduction has been temporarily suspended until the end of January. However, the utility encouraged customers to use electricity sparingly to avoid triggering the need for an emergency reinstatement of load reduction. 'If a significant spike in consumption is detected, City Power may be forced to implement load reduction with little to no prior notice to protect the grid from potential collapse.' City Power reported that 90% of power has been restored to Manufacta Substation, which supplies power to Manufacta, Roodepoort West and surrounding areas. The utility also noted issues at Reefhaven Switching Station
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