While many members of the current company were told in person, actors from the incoming cast complained that they were not informed at all.
actress Summer Strallen discussed the situation in detail, saying that, while her agent received an email, she "basically got fired by social media, which is just not OK".
However, on the Sunday of a bank holiday weekend, many agents would not have been checking their work emails, several actors pointed out on Twitter. "At the same time as the company were told, everyone not present was called or emailed by the wider RUG team. Every effort was made to ensure that the message was distributed as widely as possibly as quickly as possible but clearly we had to move quickly as news was getting out on social media.
"Not only did it get some of the best reviews of my career, but we led the charge to reopen the West End, ensuring that theatre and live entertainment remained relevant and in the news," he said.
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