The groundbreaking ChatGPT chatbot shows potential as a time-saving tool for responding to patient questions sent to the urologist's office, suggests a study in the September issue of Urology Practice, an Official Journal of the American Urological Association. The journal is published in the Lippincott portfolio by Wolters Kluwer.
Wolters KluwerAug 22 2024 The groundbreaking ChatGPT chatbot shows potential as a time-saving tool for responding to patient questions sent to the urologist's office, suggests a study in the September issue of Urology Practice®, an Official Journal of the American Urological Association . The journal is published in the Lippincott portfolio by Wolters Kluwer.
Can ChatGPT accurately answer questions from urology patients? ChatGPT is an innovative large language model that has sparked interest across a wide range of settings, including health and medicine. In some recent studies, ChatGPT has performed well in responding to various types of medical questions, although its performance in urology is less well-established.
Dr. Scott and colleagues collected 100 electronic patient messages requesting medical advice from a urologist at a men's health clinic. The messages were categorized by type of content and difficulty, then entered into ChatGPT. Five experienced urologists graded each AI-generated response in terms of accuracy, completeness, helpfulness, and intelligibility. Raters also indicated whether they would send each response to a patient.
Related Stories"Overall, 47% of responses were deemed acceptable to send to patients," the researchers write. Questions rated as "easy" had a higher rate of acceptable responses: 56%, compared to 34% for "difficult" questions.
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