ChatGPT decreased the time it took workers to complete certain writing tasks by 40 percent and increased output quality by 18 percent.
Noy argues that this relatively new technology can increase worker productivity and have a net positive effect on the economy.
The study saw 453 college-educated marketers, grant writers, consultants, data analysts, human resource professionals, and managers given two writing tasks specific to their occupation. Then experienced professionals in the same occupations evaluated each submission without knowing which submissions were created with the help of ChatGPT.
The research surfaced another interesting find: workers exposed to ChatGPT during the experiment were twice as likely to report using it in their real job two weeks after the experiment. Now the researchers hope to extrapolate from ChatGPT’s impact an understanding of generative AI’s effect on the economy.
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