It's part of a process to streamline the way applications are dealt with
The method of conducting assessments for Personal Independence Payment and Work Capability Assessments is set to undergo changes for residents of England, Wales and Northern Ireland from the upcoming month. As per the Benefits and Work forum, WCAs are managed by Maximus while PIP assessments are handled by Atos and Capita, with Atos holding a larger portion of the PIP contracts.
This means that the same company will conduct both types of assessment in any given regional area. This change is part of the Health Transformation programme which proposes a single assessment approach for all benefits that require a functional health assessment, , reports the Daily Record. The Department for Work and Pensions announced last year that it would transition to a new telephony platform in 2024, with improvements to the Video Assessment application allowing all disability health benefit consultations to be recorded. However, this recommendation has not yet been implemented.
In the same period, the DWP confirmed that IAS audio-recorded 366 PIP assessments. However, the DWP clarified that the data provided is from management information produced by the assessment providers. It added: "This information is collected for internal use only and therefore has not been quality assured to Official Statistics Publication standards.
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