Cathay Pacific Faulted For Data Breach, But Hackers' Objective Unclear

Aviation’s largest known data breach, with 9.4 million passengers impacted, is puzzling for many reasons

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“It is quite clear that contraventions aside, Cathay adopted a lax attitude towards data governance, which fell short of the expectation of its affected passengers and the regulator,” Privacy Commissioner Stephen Kai-yi Wong said in a statement. Cathay was served an enforcement notice. Hong Kong's privacy watchdog did not find evidence that Cathay Pacific's IT department restructuring contributed to the data breach that affected 9.4 million passengers. The restructuring was overseen by Paul Loo, Cathay Pacific's chief customer and commercial officer who was previously director of corporate development and IT. He is a contender to be Cathay's next chief executive.

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