Capitec is down again following a nationwide outage is says is affecting all its services. Customers are angry.
Capitec says that it is experiencing nationwide service issues, affecting all services, with other banks and retailers also affected.The online services for Capitec bank appear to have suffered an outage, with users streaming to social media to report that it is down.
“We are currently experiencing nationwide service issues, affecting all services. The issue is an international issue which is affecting multiple banks and retailers. We are working hard to resolve this. We apologise for any inconvenience caused,” the X account of Capitec has been telling users asking about the service this morning.
Users have also taken to DownDetector to report outages of the bank, with a massive spike appearing just after 8:00.Some users have complained that the outage appeared from no-where, leaving them stuck in the middle of the morning rush hour with their hands tied.It appears that the bank’s services, including digital payments and even the mobile app is down as of this morning, according to customers reporting issues on X.
Despite being one of the most popular and successful banks in South Africa, Capitec is prone to yearly downages affecting its digital services. In September 2023, theThe largest outage ever suffered by Capitec was in August 2022, when Capitec’s USSD services, mobile app and internet bankingfor around 40 hours, leaving customers in the lurch. Again, the bank took to social media to apologise and tell users that it had let them down.
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