Air carriers and airports say they are prepared for the coming travel season, but experts are less confident
, working conditions and job security in the United States, he said.
Last summer, shortages of staff at the government agencies that screen passengers led to jammed terminals and passengers made to wait aboard parked aircraft for long periods. for the failure of third parties and government agencies to properly staff and run their operations. The air-traffic controller shortage had ripple effects through the entire network, exposing airlines to compensation claims, refunds and rebooked flights at other airports, he said. “Crews miss their connections, airplanes are late … from Toronto to Vancouver, so then the Vancouver to Kelowna flight will be late and then on that one, we pay everyone [compensation].
However, Mr. Flowers said, the surge of new employees has overwhelmed the Transport Canada licensing offices and there are not enough qualified people to train the new workers. Similarly, the schools that train aircraft mechanics cannot turn out graduates fast enough to meet demand, he said. Anup Srivastava, a finance professor at the University of Calgary, said many of the labour shortages that plagued airports last year are still an issue because wages have not risen enough to attract and retain workers. Additionally, more
For some passengers, the disappointments have begun. Some carriers have been trimming their spring schedules – cancelling or merging flights. Porter has cancelled large parts of its recent schedule as it tries to sell seats on its new fleet of Embraer E195-E2 jets. Jetlines has suspended its domestic routes and leased one of its two planes to Flair Airlines.
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