CAMERON: Can a new captain at BC Ferries set the ship straight?
One of the most powerful and consequential leaders in BC is a woman who few people would recognize, but her accomplishments keep piling up. And she has just been appointed Chair of BC Ferries after a very successful stint as chair of ICBC. The question is: can she turn things around?
During McPhail’s five-year term as chair of the ICBC Board of Directors, she steered the organization through one of the most dramatic reorganizations a crown corporation has ever navigated, moving from a litigation-based system to a care-based model that is estimated to save $1.5 billion a year. Although five years is indeed an eternity in politics when McPhail became chair in 2017, ICBC was under constant attack, and it was resented by many British Columbians.
Appointed to the chair position June 30, McPhail wasted no time in plotting a course correction. Within three weeks of her appointment, the CEO of BC Ferries, Mark Collins, was fired, after a spate of cancelled sailings left thousands of paying passengers stranded and Vancouver Island and Gulf Island communities in an uproar.
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