The DA said when it made a call, it was answered.
spot check included a ring around to several municipal departments where the DA is in charge in other municipalities.
The DA claimed in its statement: “The only exception to this collapse is the one province where cadre deployment has been defeated, namely the DA-led Western Cape, where not a single call went unanswered.”The City of Cape Town was outperformed, too, by the three freshly minted DA coalition-run municipalities in Gauteng.
The Ekurhuleni call centre was promptly answered by a digital voice system, but the holding time was less than two minutes until an agent answered, introduced herself and offered assistance. The City of Joburg’s voice prompt system was slightly slower, but in less than three minutes, someone answered.In website measurement, the DA’s spot check of government departments it listed is not wrong.cross-checked its assertions and while in some instances security certification had lapsed, others were user-unfriendly, had dysfunctional pages and, in some instances, content pages simply did not exist.