BT's emergency call handlers will join pay strikes
For its part, BT said the pay award offered was the highest in decades, and it pointed out the huge costs of building next-generation networks that it will need to partly shoulder.
Ward at the CWU leapt on this, adding:"999 operators are using food banks, they're worried about the bills and are being stretched to the limit. As can be expected, BT has downplayed the impact of the previous strikes in July and August, and the CWU has talked them up.:"We know that our colleagues are dealing with the impacts of high inflation and, whilst we respect the right of colleagues to take industrial action, we are profoundly disappointed that the CWU is prepared to take this reckless course of action by including 999 services in strikes.
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