Millions of UK adults are baffled by roaming charges and have no idea how much they could be hit – with some stung for more than £120 on their holidays.
A study of 2,000 mobile phone users who like to holiday revealed 63 per cent are confused by the cost of using their phone abroad. Among the most perplexing things are the price difference in varying countries , how texts and calls are charged and if roaming charges are already covered in the holidaymaker’s mobile plan . A further 58 per cent are muddled by how they will be charged and if it’s a daily cost or a cost per gigabyte they use.
But 34 per cent of those who use their data abroad wait until they arrive at their destination to see what their network charges them. And 11 per cent carry on using their phone as normal and pray they don’t get landed with a hefty bill at the end. The research, conducted via OnePoll, also found 12 per cent of respondents have even ended up forking out for the cost of their child’s roaming charges, at £37.20 on average for a single trip.
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