A woman's two-week holiday in Benidorm was ruined by 'rude' Spanish people. She complained about the behavior of local holidaymakers and criticized the hotel for catering only to the Spanish. The woman, who has mobility issues, felt unsafe and disappointed with her experience.
A woman said she burst into tears at the end of her two-week holiday in Benidorm after the trip was ruined by "rude" Spanish people.
Speaking in 2018, Freda, a retired care assistant, said: "The hotel was full of Spanish holidaymakers and they really got on our nerves because they were just so rude. One evening a Spanish guy nearly knocked me flying and he just walked off without even apologising.
"We wanted to go somewhere on flat ground and not in the hills because we have mobility issues. To top it off once we got to reception they told us we had been put on the 14th floor, thankfully we were moved to the second floor, and that it was 42 steps down to the hotel's swimming pool." The woman submitted a letter of complaint to Thomas Cook who initially offered her and her friend a £75 holiday voucher as compensation, but after Freda declined the offer, the travel company made an improved offer of £566 to be split between Freda and her friend.
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