Business Secretary Grant Shapps says he is 'horrified' by the findings and said the energy minister would hold a meeting with British Gas 'in the coming days'.
Business Secretary Grant Shapps says he is"horrified" by the findings and said the energy minister would hold a meeting with British Gas"in the coming days".British Gas has suspended the use of court warrants to force-fit prepayment meters after a report alleged it sent debt collectors to break into customers' homes to install them - ignoring their vulnerabilities.
In its undercover investigation, the paper also alleged that Arvato employees were incentivised with bonuses to fit prepayment meters. A spokesman told the paper:"If there has been any verbal or any other type of misconduct by individual employees, we deeply regret it."
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