Bolt adds ‘trusted contacts’ to in-app safety toolkit

The feature will enable Bolt’s safety team to get in touch with the account-holder during an emergency.

E-hailer Bolt South Africa is introducing a trusted contacts feature on its platform, to enable passengers and drivers to add names and phone numbers of friends or relatives to a list of contacts for their account.

It will ensure quicker escalation of ride check notifications, emergency assist requests or any other significant safety incident reported if the safety team can’t get a hold of the account-holder, it says.

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Lerato Motsoeneng Trusted Contacts Ride Check Safety Team In-App Safety Toolkit

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