BC Ferries made the unexpected announcement Friday that it had fired its CEO Mark Collins, effective immediately.
Collins had been CEO since 2017, and the company says it's letting go of the executive before the end of his contract.Collins will be replaced by interim CEO Jill Sharland, who joined the company in 2020."She will continue to fulfill her duties as CFO as she leads the company in the delivery of safe, reliable and affordable ferry service to coastal British Columbia," said BC Ferries in a statement Friday.
"There are no quick fixes to these systemic challenges but as a board, we believe it is time for renewal, fresh ideas and a renewed commitment to the highest standards of customer service, safety and affordability," she said.The service disruptions have largely been blamed on staffing challenges amid the pandemic, and difficulties attracting experienced mariners.
MacPhail says the company is grateful for the work Collins put in during his time as BC Ferries CEO and that the company wishes him well "in all future endeavors." Before becoming CEO in 2017, Collins served in "numerous executive-level positions" within BC Ferries since 2004.
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