Bank closures prompt calls for more High Street hubs
The UK should open more shared banking hubs to help those who feel uncomfortable managing their finances online, a charity has said.
Charities and consumer groups have called for an acceleration in the introduction of banking hubs, when all branches have closed in an area.They also have a dedicated room where customers visit community bankers from their own bank, with different banks visiting on different days of the week. The costs of the hub are shared between the participating banks.
Among those who were uncomfortable, the key concerns about online banking were fraud and scams, a lack of trust in online banking services, and a lack of computer skills. In its report called "You can't bank on it anymore", Age UK said it was vital that physical banking spaces were protected. It said the last bank in town should remain open until a hub is ready to open.Caroline Abrahams, charity director at Age UK, said: "We need to face up to the fact that huge numbers of older people, the oldest old, especially, are not banking online.
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