Rules, it turns out, are not meant to be broken. Especially by the person who wrote the rule about how to protect data
When designing a procedure for the operation of any system, the first and most important rule should always be: follow the rules. Unfortunately, this particular rule is often forgotten.Back in the 1990s, Lee was managing a radio station in New Zealand, and was migrating the station's stock of commercials and features to digital storage.
Three machines, each with a removable drive, were laid in to help with the job. Another machine in the on-air studio also had a fixed drive. The process involved recording content to seven-inch tape, then dubbing new audio content to a Bernoulli disk and uploading to the on-air system at the end of the day.
Lee spotted a potential problem, in that the storage units had only a two-line display and users had to select commands using a jog wheel. The limited display space meant some commands were cryptic. She also worried the input system meant that it could be easy to choose the wrong command. Reformatting a removable disk was fine and normal. But Lee felt it would be easy enough for the unwary to reformat the fixed disk, which would be bad.In order to avoid the problem, Lee instructed all production staff never to reformat a removable disk using the system in the on-air studio. Staff were told to only ever use one of the boxes in the News or Production studios. Don't risk the fixed disk. Sensible. Sort of rhymes even.
Until one day, when a client asked that their brilliant new content be uploaded to the on-air system as quickly as possible. Fine, just have to get a removable disk with enough space, right?Problem: the Production and News studios were in use.
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