B.C. resident frustrated after Flair flight cancellation ‘mess’
But those cancellations come amid what Flair has called a “commercial dispute” with a U.S.-based lessor that seized four of its planes over recent days. It’s not clear if the cancelled flights were due to the planes being seized.“We experienced some service disruptions at YEG, YYZ & YKF. We are very sorry to our passengers who were impacted.
“Alternatively, customers can rebook their own travel and receive a reimbursement from Flair within seven days. We sincerely apologize for this disruption, especially during a busy travel weekend, and we thank our customers for their patience.”Crosby said at the airport there was no one at the counter to help passengers.
“And I really feel for the families. There were families with children for their spring break holiday and they aren’t going anywhere now and so it’s very disappointing.”A Canadian travel expert and author, Claire Newell, said the issues could stem from the airline’s low airfare prices. In an emailed statement to Global News Saturday, a spokesperson for Flair Airlines said four of its aircraft are “not operational” after “extreme and unusual” actions by a New York-based hedge fund and lessor.Story continues below advertisement
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