A conference on problem gambling will also hear Thursday about the challenges for casinos with players intoxicated by cannabis. And it heard on Wednesday that it’s time to regulate gaming’s loot bo…
Artificial intelligence could be used to identify problem gamblers so casinos can withhold online ads, suggest gamblers take a break or suggest they get help before they reach a critical addiction stage, an artificial intelligence specialist predicts.
Yam said casinos use voluntary loyalty programs to reward their best customers by offering perks or special treatment to ensure they return. She said it isn’t always easy to identify problem gamblers in the same way you can if someone is abusing alcohol. And the players must take a shared responsibility for identifying their problem gambling and get help, she said.
He said operators will have to learn how to identify the signs, including bloodshot eyes, repetitive speech and staggering, without having the benefit of the tools police can use to test for cannabis impairment. Gamers playing for loot boxes engage in the same behaviours as gamblers, such as loss-chasing, preoccupation and the inability to stop, according to an online survey of 144 adult gamers and 113 UBC undergraduates that co-related the behaviours.
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