Life hack: Put a sock in it.
I'm talking about sitting quietly, with an open mind — unburdened by selfish or defensive mind spams, and soaking up what the other person is actually saying.This isn't a rant about crack-like phone addiction or gnat-sized attention spans. It's an attempt to help us — me very much included — to hear not what wewith a few good listeners at work, including Mike Allen and Allison Murphy, our SVP of operations.
Allison often ends a discussion or meeting by saying: "What I hear you saying is..." This is a masterful way to show you were listening —to make sure you heard with precision what the other person was trying to convey. Don't leave space for fogginess. Force clarity — and understanding.Share on linkedin
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