She had recorded zero strokes over hundreds of working hours last October, November and December. Read more at straitstimes.com.
An Australian woman was fired from a major insurance company after it used keystroke technology to assess whether she had been working her designated hours satisfactorily from home.
According to the commission’s published finding, Ms Cheikho was responsible for creating insurance documents, meeting regulatory timelines, and monitoring “work from home compliance,” among other significant roles.According to the FWC findings, Ms Cheikho was fired on Feb 20 for missing deadlines and meetings, being absent and uncontactable, and failing to complete a task which caused the industry regulator to fine IAG.
She was also subjected to a detailed review of cyber activity, which analysed the number of times she physically pressed her keyboard on 49 working days from October to December last year. She averaged 54 strokes per hour over the duration of her surveillance, which the review said showed “she was not presenting for work and performing work as required.”In a formal meeting about the review, Ms Cheikho said she did “not believe for a minute” the data was true but showed no evidence that she had been online and working when the report showed that she had not.
She also insisted she always started work on time and doubted the accuracy of the data presented, adding that she used other devices than her laptop to log in when she had “system issues.”
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