askST: A natural disaster hit the area I was holidaying in. Will my travel insurance cover me?

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askST: A natural disaster hit the area I was holidaying in. Will my travel insurance cover me?
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Tourist hotspots such as Japan and Taiwan have been hit by deadly natural disasters in 2024.

SINGAPORE - It is that time of the year again to escape the hustle and bustle of school and work - perhaps for a snowy Christmas in the mountains of Japan, some peace and quiet on the beaches of Thailand, or to satisfy cravings for street food in Taiwan.

“Without travel insurance, the cost of urgent medical treatment and medical evacuation can be prohibitive and beyond the means of the average traveller,” he said. Travel delays, trip cancellations and trip disruptions are the most common reasons travellers give when making travel insurance claims related to Acts of God and natural disasters, insurance companies approached by ST said.MSIG Insurance has seen a double-digit increase in such claims in the past year, while Singlife has also experienced a jump in such claims between 2023 and 2024, their spokespersons said.

To be considered a known event, it must either have been reported by the media, or a travel advisory must have been issued by an authority, before you buy your policy.“If customers purchase their travel insurance after the earthquake has occurred , they would not be covered for claims related to the earthquake and its aftermath,” he added.

There are also riders to consider, such as coverage for winter sports or water sports, he added, and travellers should make sure that the limit of coverage in the policy is enough.

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