Fans trying to attend the official Coronation Concert were frustrated over an apparent communication breakdown regarding how to obtain tickets.
But many said that when they went to secure their tickets, they found none were left. This was because, as it turned out, Ticketmaster’s message was not confirming that these people had obtained tickets, only that they now had thebe doled out on a first-come, first-served basis.
To be fair to Ticketmaster, they did include this crucial detail — and even put it in bold — in the second paragraph of their message, which read: “Tickets in this supplementary round are being offered to a randomly selected group of ballot winners on a, so you will need to act quickly in claiming your tickets to ensure you secure them.”
But those who ostensibly missed the not-so-fine print and were left ticket-less to what is shaping up to be a concert of the century are still fuming at the “total shambles of a system,” as one person. Many expressed their frustration in response to a tweet about the mishap, sent by a Twitter account tied to the Royal-watching news site, Royal Central.
“The T&Cs are conflicting with the emails and it was not handled correctly nor professionally by @TicketmasterUK,” one person . “To be sent a ‘tickets now sold out’ email without an apology or explanation is disgusting attitude from them.”
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