Travel chaos has become the norm this summer, and while flyers have taken the biggest hit, rail passengers, too, are getting their share of misery.
the tracks, long stretches crawling at low speeds, a crew change south of Savannah, Ga., that took hours, clogged toilets and passengers running out of food.
More than one-quarter of Amtrak customers encountered delays in June, according to on-time performance data, with an average delay of 76 minutes. The share of delayed customers is trending up, Amtrak data shows, and delays are getting longer. The disruptions are more pronounced for travelers on long-distance routes — which are late more than half the time — and in parts of the country outside the Northeast Corridor.
Freight interference accounts for about 70 percent of delays across Amtrak’s national network and have gone up 15 percent this June compared to June 2021, according to Amtrak.
Northeast Corridor, it can mean arriving at a destination the next day or result in missed connections. As with flight delays, the abrupt change in plansJennifer Yu was traveling for the first time aboard Amtrak this month when her ride from Seattle to Portland was delayed an hour because of mechanical issues. As she prepared for her return trip two days later, she got an email from Amtrak indicating that her train was canceled.
In the D.C.-to-Boston corridor, passengers who encountered delays arrived, on average, 44 minutes late in June, up from an average of 40 minutes during the most recent 12 months. Acela trains arrive on-time during nearly 90 percent of trips — and is among the rail system’s best-performing routes.
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