American Express employees strong-armed small businesses to boost sales, according to former customers and employees
Two crossed lines that form an 'X'. It indicates a way to close an interaction, or dismiss a notification.American Express employees misled and coerced scores of small-business owners into signing up for cards, according to aFormer and current employees said that AmEx employees sometimes conducted credit checks and issued cards without customers' consent.
American Express cards are often recommended for small business owners looking for travel benefits or high-points returns.
Brian Daughtry, who owns a disaster-cleanup company in Ohio, was one such small business owner who one day received a $250 bill in the mail for a card he didn't agree to sign up for. After he called to dispute the charge, the company canceled the bill.
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