Amazon, eBay, Walmart and Etsy have all struggled to curb price gouging and products that make unverified claims about the coronavirus.
are among the online platforms that have been hit with price gouging or misleading medical products. All of the companies say that this activity isn't allowed on their platforms and that they've removed listings or suspended sellers that violate their policies. But CNBC was able to find examples of products that appeared to flout these rules, illustrating that the problem still persists.
When the item arrived, she opened the box and discovered the masks weren't N95 respirators, but masks "used for construction," Zamora said. She returned the masks but Amazon wasn't able to issue her a refund. Amazon has since taken down the listing and told Zamora it would investigate why the seller charged her $100 for shipping. The seller, Spoon n Fork, didn't immediately respond to a request for comment.
Jed Nelsen, a senior compliance manager at etailz, which helps brands sell on Amazon, Walmart and eBay, said he's been advising sellers to be careful about what claims they make on coronavirus-related products. If sellers can't prove their product does what they say it does, Nelson said they should steer clear of claiming their product kills or prevents transmission of the new coronavirus.
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