Amazon used a secret algorithm that essentially helped the company raise prices on other online sites and “destroyed” some internal communications as the Federal Trade Commission was investigating the company, according to a newly unredacted portions of the agency’s antitrust lawsuit against the e-commerce giant.
The new excerpts, unveiled Thursday, alleged company executives intentionally deleted communication by using a feature on the popular app Signal that makes messages disappear. By doing this, the FTC said Amazon “destroyed more than two years” worth of communications from June 2019 to “at least early 2022” despite instructions it gave Amazon not to do so. In a prepared statement Amazon spokesperson Tim Doyle called the FTC’s claim “baseless and irresponsible.
The company used it to predict where it can raise prices and have other shopping sites follow suit. Amazon activated the algorithm to raise prices on some products, and when other sites followed its lead, it kept the elevated prices in place, the agency said. The use of Nessie has generated more than $1 billion in excess profits for Amazon, according to the FTC.
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