AWS sent an email to some customers on Monday, providing a way for them to ask for help while dealing with the coronavirus.
Amazon Web Services sent some customers an email, offering a way to ask for financial assistance.
The correspondence comes after reports suggested that Amazon has not been very willing to give some customers relief as they deal with coronavirus.Bloomberg | Getty ImagesWeb Services wants to help. At least that's what the company is telling customers who are struggling amid the coronavirus pandemic.
"In this unprecedented time, you may need to change the way your business is operating," AWS told users on Monday in an email that was obtained by CNBC. "Whether you need to address financial pressures, support remote work, ensure business continuity or scale to meet unusual demands, we are here to support you and help however we can.", which says "AWS is here to help" above a "Contact Us" button.
Employees at two start-ups told CNBC they received the email from Amazon. The correspondence followed reports from
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