Amazon sends warning and tells all customers 'check the 'your orders' section urgently'
Online giant Amazon has issued a warning to all customers. The retailer is urging everyone who uses Amazon to check the 'your orders' section on their account urgently, to avoid being scammed out of money.
The company has now sent out guidance to those who use the service. In an email sent to shoppers, Amazon said people should be wary of installing apps and software as the company will not ask you to download anything in order to receive a refund or to get help from customer service. Shoppers should also keep a firm eye on the 'your orders' section of the website so as not to fall victim to any scams.
Amazon says it will not pressure people into acting immediately - while scammers are said to create a "sense of urgency" in order to persuade customers into doing what they say. This comes after it was reported scammers are impersonating the online retailer to gain access to customers' devices and steal personal information such as bank details, according to consumer rights website Which?. To carry out the scam, fraudsters are said to be calling customers out of the blue.
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